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IVRs for Your Business: An Interview with Allison Smith, The Voice of Asterisk [Video]

Submitted by on Thursday, 5 March 2015No Comment

 

allison-asterisk-filmstrip-header-3Every time a customer calls your business, they encounter your phone system’s interactive voice response (IVR). Telephone prompts that are inviting and creative can increase business and reinforce your company’s identity. Prompts that are lackluster and contain too many subcategories can frustrate callers and turn business away. Who better to provide us with some insider tips on the right way to use IVRs than Allison Smith, aka the Voice of Asterisk?

Allison happens to be one of the most prevalent telephone voices in the world, today – and I got the chance to talk with her as my guest on this … Continued

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