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UC: Using APIs to Improve the ROI of Your Business Phone System

Submitted by on Tuesday, 22 March 2016No Comment

Unified Communications and APIsFor businesses investing in new technology, the estimated Return on Investment (ROI) is such an important part of deciding which new products to select. Once the technology is purchased and in place, what better way to impact ROI than making sure that every area of your organization is taking advantage of your new tool?  

A great example of this is when you decide to upgrade your business phone system and you deploy a Unified Communications (UC) solution with advanced features. While every department in your company will likely use the basic phone features (placing/answering calls, accessing voicemail and caller ID), Continued

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