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SWITCHVOX SMB TOWER

SWITCHVOX SMB TOWER

SWITCHVOX SMB TOWER - cервер IP-PBX для обеспечения связи крупного предприятия или большого колл-центра.

Исполнен в корпусе Tower.
Процессор Intel Core2Duo 2.4GGHZ
Оперативная память 2GB DDR2 667.
Жесткий диск SATA2 250GB.

Extensions

Extensions Unlimited
IP Phone / ATA extensions Unlimited
Analog phone extensions Unlimited
Call queue extensions

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Virtual Extensions

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IVRs +
Extension Templates +
Control permissions for each extension +
3,4,5 digit extensions +
Extension Groups +

Calling Methods

VoIP +
Analog Phone Lines +
T1/E1 Phone Lines +
Connecting Multiple Switchvoxes +

Call Control

Hold +
Assisted Transfer +
Blind Transfer +
Call Parking +
Do Not Disturb +
Send Calls +
Directed Pickup +

Voicemail

Flexible Voicemail Access +
Voicemail to your Email Inbox +
Automatic Mailbox Creation +
Voicemail Blast Groups +
Custom Message Notification +

Call Queues / ACD

Unlimited Call Queues +
In Queue Call Routing +
Route when a queue caller presses "0" +
Queue Caller Timeout +
Queue Member Circuit Limit +
Route when max queue length reached +
Route when no members logged in +
Custom Music on Hold per Queue +
Invisible Queues +
Members Never Busy +
Announce Position in Queue +
Announce Estimated Hold Time +
Announcement Frequency Control +
Log-in queue members +
Permanent queue members +
Real Time Queue Status +
Historical Queue Logs +
Historical Queue Statistics +
Advanced Queue Charts +
Acknowledge Call +
Auto Log Off +
One-touch Log in/Log off +
Queue Member Presence +
Agent only extensions +
Ring All +
Round Robin +
Fewest Calls +
Least Recently Called +
Random +

Conferencing

Simple Conference Room Unlimited
Meet Me Conference Center +
Listen Only Conference Calls +
Conference via handset +

Paging and Intercom

2-way Intercom Unlimited
1-way Paging Unlimited
Overhead Paging +
Direct Paging and Intercom +

Music On Hold

Custom Music on Hold +
Music on Hold included +
Queue specific Music on Hold +

IVR

Play Sound +
Record Sound +
Play Recorded Sound +
Email Recorded Sound +
Record Digits +
Say Digits/Letters +
Say a number +
Say date/time +
Dial Extension +
Send to voicemail +
Send to external number +
Go to another IVR menu +
Send call values to a URL +
Gate Keeper +
Conditional Clause +
Time Based Clause +
Change Language +
Alter Caller ID +
IVR Option Settings +

Online Tools

Users Tool Suite +
Administrators Tool Suite +
Switchboard (Operator Console) +

Recording & Monitoring

Call Recording +
Call Monitoring +

Logging & Reporting

Current Calls +
Call Logs +
Call Reporting +
Queue Status +
Queue Reports +
Error Log +

Voice & Data Integration

Call Creation API +
Call Event Notification API +
Outlook Integration +
Firedialer +
Screen Pops +

Custom Sound Recordings

Sound Manager +
Record same sound in multiple languages +
Switchvox comes with over 300 sounds +

More Features

Dial By Name Directory +
Custom Time Frames +
Upgradeable Hardware +
Advanced Diagnostics +
IP Phone Diagnostic Tool +
VOIP Provider Diagnostic Tool +
International analog line support +
g729 codec support +

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